Beware of Globelines broadband

baka kasi smart ang cellphone nyo hahahaha. ganyan din dati ang smartbro at bayantel, ngayon medyo ok na sila, pero hindi ako sigurado kung magiging ok ang globe

I've been using it for 2 years wala pa naman akong major complain. May mga cases na nasisira o nadi-dc, pero follow up naman agad ako. Siguro kailangan lang talaga ipaabot (nang maayos, matiwasay, at malumanay) ang problema para masolusyunan nila. Hindi ako taga-globe.

sa umpisa wala namang akong problema pero pagdating ng 4 months dami ng problema walang connection. restoration daw kuno tawagan mo hotline wala namang pumunta. Feeling ko sayang bayad ko. Wala naman silang masagot kung kelan magagawa.

currently undergoing system restoration. haay one month na silang system restoration.. kakainis.. nakakawala ng customer!!!

ay nko bakit kaya nawawalan ng dailtone ang mga telepono ng globe at paputol-putol ang connection ng internet. nakakainis na ang globe at ang sabi nila wala daw charge ang pag tawag sa GLOBELINES TO PLTD. PERO nun dumating na ang bill namin ay ang laki umabut ng 3,000. Kaya nag smartbro nalang kami.. ka pangit sa globe mas maganda pa ang smartbro.. kaya guyz mag smartbro nalang kayo ahaha.. mas mabilis pa ang speed ng smart kay sa globe... ka pangit talaga ng globe...
maging matalino at wais mag smartbro kayo...

i just recently switched from SmartBro to Globelines' Broadband + phone bundle at php 995 for 384mbps of connection speed. it brings out a good deal because you get to pay php995 for both internet connection and a landline. deceived by the fact that i can save about php 500 or so, i terminated my smartbro account and switched over to globelines.

it took about a week before they had it installed in our house, which is quite unacceptable because it should be just within 2 days, as promised. i and my siblings are so eager to use the internet for browsing and online gaming but we were never aware of what's going to happen once we click on Firefox or open Perfect World. the connection was very overwhelming!!! it drops in no time! my brother had to log off and on to this online game numerous times. cant do any boss hunts, finish quests or even park in one town and chat with friends. my sister on the other hand, had to refresh the webpage to get back online, and this happens to Safari, IE and Firefox! cant finish uploading pictures to Facebook and cant finish downloading videos or music!

i, on the other hand, had to do continuous "pinging" only to find out that there are more packets lost than received! had to constantly power cycle the network, tried to turn off my firewall thinking its affecting my connection. had to boot to safe mode with networking to check if this is a software-related issue but its not! hello? we just reinstalled the OS, upgraded the video card and RAM and installed a registry booster.

we were enjoying our connection with smartbro. although it is wireless, prone to signal interference, we dont get this problem on a day-to-day basis. we only get problems with smartbro when there are strong winds or we have a delay in paying the bills, but other than that, each day seemed to be so smooth.

working or playing online using globelines' connection is just so intimidating. my brother chose to play now at cafes, paying p15 an hour, which he could have saved to purchase a top-up card for his game. i, on the other hand, had to stay up during the wee hours of the morning to use the internet since it seldom has interruptions but eventually still disconnects in a matter of 5-10 minutes.

tried calling globelines' tech support line but only to get troubleshooting steps which i basically performed before i called them. although their phone support is polite, they seem to have lesser background on supporting customers with problems on the internet. i guess they are only called customer service reps, not technical service reps.

so overall, i still would want my smartbro, bahala na kung walang landline, rather than staying with globelines and deal with this intermittent connection everyday...

Don't even try applying for a Globelines connection! We've had nothing but headaches from them from start to finish. Heck! They're still still giving us headaches to this day! Globelines? Never again! Big mistake!

I hate their costumer service
I call them 100 times but
they fix our connection after 1 month and 3 weeks
wtf?!!!
and
their internet connection has 4000ms Ping
I was kicked in Online games like Garena
and offering a rubbish Prolink H9200 Adsl Modem/Router
that I should throw it in my trashcan

Globe Broadband
is the worst ISP I ever saw

baka kasi nasa probinsya kau... hahahahahahahahaha!!!!

Yeah globe totally sucks. Even browsing, angbagal sobra. There are times na I totally can't open any webpage at all.

wala kwenta ung globelines broadband na yan!! lagi napu2tol ung connection sa net!... sobrang bagal. parang pagod.. umaabot pa nga ng 4 hrs ung download time ko pag 100 mb lang eh.

pag tumawag naman kame ng service para ausin ung net namen-- dumadating naman cla- kzo. 2 or 3 days pa kung dumating.
naaayus naman pero. kinabukas lang... balik ulit sa dati net namen.. putol putol.. kaya un.
nagpaturo nalang kame kung paano maaayos ung net.. kakasawa at nakakairita na eh

snsbi pa nila na pa upgrade namen ung net namen para bumilis dagdag lang kame ng pera.. eh ndi naman ung problema namen..
pinagtyatyagaan nalang namen ung net.. minsan naman maayso eh.. madalas ang putol putol ang net...

Globe Broadband
is the worst ISP I ever saw..

WALANG KA KWENTANG KWENTANG GLOBE....SOBRANG BAGAL TALAGA NG CONNECTION..SYANG PURO PA NMAN ADD KYO SA MEDIA NA NPAKA BILIS...PWE!!!!

kung meron man sa inyo nagbabalak na mag-pakabit sa Globe… ay naku wag na ninyo ituloy makakaranas kayo ng impyerno sa buhay nyo kapagnagpakabit kayo sa Globe Broadband di ko nga alam kung dapat ba talaga tawagin Broadband dapat jan Narrowband…..palpak ang serbisyo laging nagdedisconnet…. dapat sa mga ISP na ito paimbestigahan din kc mga magnanakaw…simpleng magnanakaw mga ISP sa pilipinas…. pag nagdemo sila mapapanganga ka sa speed na ipapakita sayo pero “set up” lang pala yun…kapag nakapag sign up ka na at nakabitan ka na doon na magsisimula ang kalbaryo ng buhay mo…mga sinungaling yan sa Globe mga magnanakaw…..ang kakapal na ilagay ka s lock-in period na 1 year pero bulok nmn at di nmn nila maibigay ng tama yun pinirmahan na speed s kontrata….mga sinungaling mga yan mga mandarambong mga magnanakaw…………WAG NA WAG NA KAYO MAGPAPAPKABIT SA GLOBE…GLOBE IS A BIG MISTAKE! employee lng ng globe ang magsasabing maganda ang serbisyo ng Globe….mamatay ka ng sinungaling ka!

I just got my globe connected last saturday or monday I think. I apply for plan 995 that's 1mbps plan right? After they installed the kit in our house, I was glad kasi makakapg laro nanaman ako ng pangya. Un nga nakapaglaro nga ako. Pero after a day of happiness e2 ang nangyari, biglang di na ako maka stay sa game, after a minute or two, bigla akong ma didisconnect. The frustration didn't end there, pati ang pag download, upload and pag browse sa internet super kupad na! I send a ticket to their support and after a day those "technicians" came by and tried to fix the antenna. Pero ganun parin. ampf! inis na inis na ako. Siguro I'd feel more easy kung di ko na experience ung bilis ng connection dito sa place namin nung first day. Nakaka frustrate kasi alam ko na mabilis dapat ang connection ko!! tapos biglang bagal! dapat talaga dito imbstigahan mga magnanakaw kayo, I texted one of the contractor/technician and asked him if I can still cut my subscription to this crappy connection and he said 'kayo po bahala pero babayad po ng termination fee tsaka lockin fee! WTF!! this is really ridiculous does this mean I'm going to suffer for a year!?? OMG GLOBE! GO TO HELL YOU FREAKIN BITCHES!!

Globe DSL has a built in auto disconnect every hour which disrupts your browsing and surfing, and disconnects your yahoo and downloads. Seems they should eliminate this as many blogs complain about the constant disconnects for Globe DSL!

You have to sign into your yahoo again, reload your downloads, and refresh your websites. Its a real pain. They have have some very slow speeds at times here in Cebu as well and sometimes no connection for hours or a day.

And I am on the 1mbps plan but it never goes above 700 kbps such a rip off and false advertising. And with new leader Chu it was all supposed to change?

Communicator
http://philippinetelecommunications.blogspot.com/

before eh smartbro ako at okay lang connection at service...instant customer service talaga. after mag "globe" na ko! na peste na. 2nd day pa lang palpak na. format daw muna kaya mabagal...letse tlaga. nag request naman ako antenna di naman dumating. ang masakit and aga ng billing? 10 days before mag 1 month? kapal...

i agree on this. kk-connect q lng ng globe broadband- wimax nila last week. ang then just this monday... hnd na aq mk-connect. anu b yun?... buti nlng free pa ung 1 month. llipat na q sa pldt dsl / sky internet kpag ganito pa connection nila...grrrrr...badtrip. nasa computer shop tuloy aq ngaun. :(

the bad side during the past 8months:
hay oo badtrip globelines.gamit ko ngaun un 2mbps para makmura.since nun lumipat kami ng pwesto d2 s sta rosa experience ko un intermittent connection 5-15mins.minsan p nga walang dial tone pati internet or minsan mbgal p.taas p ng ping nila.naiinis nga mga ngiinternet d2 e.minsan umabot p ng 1 week mhigit n wala kami net.8 months n kami ngttiis s globe.d kami mkpgpalit dati e kc wala p nga masyado provider d2 n mgnda.meron nga d2 smartbro kaso d mgnda png shop ang smart.pldt nmn w8 p kami.ilan beses n din ako tawag ng tawag s customer care nila.till now 1 time lng nila check un line nmin d2.ok nmn daw sabi nila.pero suspect ko meron p e.ngpsychal line check me d2 from outside 2 inside.pinalitan ska inayos ko n un mga lines nila d2 from phone line 2 lan wires kc dati putol un phone line d2 kc medyo nhhagip ng gate e.lahat ok kc me tester ako d2.ang ntira e un bulok nila n wifi+router modem nila.nilagyan ko n nga ng fans un modem kc mbilis uminit e.tapos e2 nghinala n me last 3 weeks ago.kung ang prob e area nila e mgpplit n tlga ako pero ngask ako d2 s me ari kung ilan taon n gamit n modem nila.2yrs n mhigit so luma n sya so suspect ko din un device.1 time ndc kami ng 2hrs,s super bwiset ko e ngisip n me mgapply n ng pldt since meron n daw avail n slot s amin.kya inapply ko n sya kinabukasan.pero e2 p nngyri.ngkaroon p ng liwanag kc ngexperiment ako d2 since tagal ko n din iniisip n un modem n un problema.buti me spare ako n router ska un dating modem ng PLDT.gnawa ko tumawag ako s customer service nila.100x ko n request s knila un modem replacement since February p pero walang nngyayari up until now.so gnwa ko minura ko sila ska kinuha ko un username at password ng modem d2.sabi ko ayaw nyo palitan 2 ha.cge lng.so nun nkuha ko n half day ko pingexperimentuhan un modem muna at me nngyari kc un modem ng pldt nkconnect agd.at e2 p mgnda,ngtry ako mbrowse s internet by 2 hrs without experiencing disconnections.so ang ntira n lng e un router at dun tlaga me ngtagal.gnawa ko kinuha ko lahat ng info muna s dating modem.lahat ng info dun niwritedown ko from IP to DNS.tapos config ko un router.input ko un username ska password then set ko un ip ska un dns.medyo mtagal bgo mgconnect pero after hrs of experimental me nngyari at ang galing ko kc laht ng pc me net n.then ngtry ako 24hrs n nkon un router ska modem at un d n kami nddc pero minsan mbgal syempre pg mdami n ngamit ng internet.kaso e2 letdown.pg umalis ako e walang nkkalam kung pano reconnect un globe pg ndc kc pg ndc nmn ang tagal nmn.minsan nun umalis ako 1 day daw sila walang net kc d nga sila mrunong d2 pano iconfig un router.pg dumadating nmn ako ska ngkknet pero mga 30mins attempt bgo k mkconnect tapos dirediretso n un internet.e2 share ko s inyo un experience ko nmn ngaun s internet.as far as concern kung mrunong k s network e mggawa mo 2 pero wawa nmn un mga subscribers n d marunong kung pano rremedyuhan db?internet speed ko nmn ok nmn,napalo ng 1.9mbps to 2.2mbps minsan.minsan nmn 1.3 un speed un tinatwag ko n un.pg online games ok nmn sya since naayos ko n at nplitan ko un bwiset nila n modem.take note.wak kyo kkuha ng combo nila.mas ok kung seperate un device para d nhihirapan un device.downloading is ok n ok d2 lalo s torrents.umaabot ng 200kbps+ un download ko.pg download din s browser ok din umaabot ng 100-200+kbps.trick d2 e un pgport forward s router.kelangan mrunong kyo mgsetup n2 2 experience better downloading.digitel walang wenta mgdownload khit mgstatic or mgportforward k.kya s mga globe users,e2 advice ko.check nyo muna lahat,area of connection,lines at mga devices nila.tech kc me d2 s netshop at marunong me khit ppano ng networking.since nun nayos ko n un globe last 3weeks ago e huli n laht kc iniintay ko n un pldt e.hehehe.kungbaga nsa huli n un solution kya habang wala p un pldt e enjoy ko n muna un globe while it last.me paraan p nmn maayos un globe e.mhirap lng pg nsa area n un problema.

so e2 experience ko s globe til dumating n un pldt d2 enjoy ko n 2 lalo pg mga torrents.para s me mga problema s globe un can ask me.name ko si klaus rainier isaac tech ng netshop d2 s sta rosa.gud luck n lng s inyo s mga subscribers at s mga ngbbalak p lang.