Beware of Globelines broadband

If you are looking for a fast, cheap internet connection, spare yourself and do not get the globelines broadband. I am a writer for a non-profit organization, and we have tried several internet providers, I'd say this is the worst internet provider that we had. Very slow internet connection, the landline that comes with the package at often times do not have a dial tone, and after the "Typhoon Frank", our modem was hit by lightning. After reporting it to the customer service hotline 7 times, up to now it has been 1 1/2 months and globelines still failed to act on our lack of internet connection. We are trying to immediately end our contract with them.

We moved office early this year, our previous internet provider was smartbro. we were satisfied with its services but we decided not to renew our contract with them. We tried globelines since they offer landline and internet service in one package, which fits with our aim to cut costs. Unfortunately, we did not get the quality services that we need. Instead of cutting costs, we are paying for an internet connection when we don't even have one for more than a month, and our staff have been renting in internet computer shops outside the office just to have access. even at the early months of subscription to globelines, we have noticed the very slow internet connection and we always have trouble with the dial tone of our landline.

So guys, be warned. Don't get globelines!